Big City Small World Bakery

Kimberly a month ago

I purchased one $4 cookie, used Apple Pay which automatically added a $1.50 tip, and there was no way to politely back out of it. If they need to charge $5.50 for a cookie, then they should just charge that price. Automatically Adding a 37% tip is unexceptionable. I would also like to add the cookie was stale. Very disappointing.

Helena 3 months ago

Went in twice now, both times had very rude service from the barista. It’s close to my house so I was hoping the first time was just a bad day, but no, she will not greet you, is rude about allergy questions, and rushes you to order and leave as fast as possible. The coffee tastes burnt and watered down, and everything being “+$1” including ice, is a bit ridiculous. Ended up spending $7 on a cup of iced oat milk with no flavoring, because one pump of syrup $1. As someone who works in customer service, and enjoys it, it’s definitely not for everyone.

Patrick 6 months ago

Nothing seasonal, or special. Purchased a 16oz oat milk cappuccino that was half full for $7 and a cherry pastry with no cherries for $4. No apology given or any accommodations offered. We were told that that’s just how it’s made. Terrible service and way overpriced. Never going back!

Juliana Amorim 9 months ago

I truly love this place! My mom lives in Brazil, and every time she comes to visit me, we make a stop here to grab some goodies. I’m easy to please when it comes to food, but I really appreciate the menu variety and the inclusion of gluten-free and vegan options. The atmosphere is the highlight for me… whether outside or inside, it just feels like a fun grandma’s house, a cozy place to get treats and leave feeling happy.

Libby Wedesky a year ago

Came in with high hopes, even ordered with the same high hopes. Took a bite of the chocolate/raspberry cake and could barely swallow it. I love sweets and will eat a baked good even if it isn’t my favorite, but this just had such terrible flavor I’m not even sure what it was. It didn’t taste like chocolate or raspberry. It was $5 for the slice I got, after having that, I’m glad I didn’t spend $14 on the chocolate mouse cake. Yikes. They have a lot of gluten free baked goods, which I don’t need or care for, but maybe that’s their thing here. I asked if it was gluten free and was told no, it wasn’t, but icky, it wasn’t good. My son got ice cream and he said it was alright. The woman helping us was very nice and helpful.